Process
How we work on your business in ChatGPT, step by step
Updated
The work runs in five stages: your brief, a written scope with a fixed price, the claim and profile in Business Hub, the changes to your website that make it easy to cite, and a monthly read of your Insights. You stay the admin of your profile throughout and grant us access.
What happens to the brief I send?
The person who would do the work reads it. If something is missing we ask. Then a written scope comes back: what we would do, in what order, what we need from you, and a fixed price for it.
What happens in Business Hub?
- You claim the business and stay its admin; we walk you through the verification that suits you and the Persona check.
- You grant us agency access, and we draft the profile: description, category, policies, logo and cover.
- Where you sell products, we prepare and check the product feed against OpenAI's specification.
- Where you are eligible, we write, test and prepare the Business Agent for you to publish.
What happens on my website?
OpenAI counts a mention of an online business only when ChatGPT references its website, so the site is where most of the work is. We look at whether your pages state your facts plainly with their sources, whether product, price and policy details are readable by a machine, and whether AI crawlers can reach the site at all. You get the list, and we make the changes you approve.
How is it measured?
From your own Business Hub Insights: mentions, website clicks and discovery topics over 28 days. We read them with you each month and say what changed and what we would do next. We do not promise a number, because OpenAI states that no profile guarantees placement.